INSTructional + Usability design
online training courses for new hires
At WestJet, one of my main roles was to create the online training programs used for all the new hires at WestJet. In addition to creating the courses, I was also responsible for quality assurance testing of both the courses I designed as well as the courses designed by my colleagues. After the quality assurance testing was conducted, I was responsible for de-bugging the courses.